Blixshop
Return and Refund Policy
At Blix Shop, your satisfaction is our priority. If you're not completely happy with your purchase, you can easily return your order.
Return Conditions
-
Items can be returned within 30 days of receipt.
-
Items must be unused, undamaged, and in their original packaging.
-
Personalized or custom-made items are non-returnable.
Return Process
-
Contact us via email at service@blixshop.com with your order number and reason for return.
-
We will provide you with return instructions and the return shipping address.
-
Ship the item back to us. Return shipping costs are the buyer’s responsibility unless the item is defective or damaged.
Refund Process
-
Once we receive and inspect the returned item, your refund will be processed.
-
Refunds will be issued within 5-7 business days to the original payment method.
-
Please note that processing times may vary depending on your payment provider.
Defective or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us immediately at service@blixshop.com, and we will resolve the issue as quickly as possible.
Contact Us
For any questions regarding returns and refunds, feel free to contact us:
📧 Email: service@blixshop.com
Thank you for shopping with Blix Shop! 😊